Customer Reviews

"We have used Cascade Services for as long as I can remember and we have never ceased to be anything less than thrilled with the results. Excellent customer service, excellent price, and wonderful results! I strongly recommend Cascade Services for any work you are getting done to your home. "

- Emily C.
Herndon, VA

"My deck looks brand new! I couldn't be happier. I haven't had any professional work done in over 5 years so needless to say it was in rough shape. Most of the over 600 ft deck is in the shade most of the day, so there were lots of patches of black mold. Randy was able to clean it beautifully. I couldn't believe how great it looked after just the power washing. The staining was icing on the cake. He was friendly, professional, and knows what he is doing. He responded in a timely manner to my communications and answered my questions completely. I will definitely have him come back. In fact, he is coming back next week to do my carpets. You will not be disappointed with his services."

- Brenda T.
Dumfries, VA

"Randy, I want to thank you again for the spectacular power wash job.  The house sparkles.  Unbelievable."

- Lyn H.
Warrenton, VA

"Would like to highly recommend this local, owner-operated, mom & pop for their carpet cleaning services - Cascade Services. Randy Buswell lives in our area - which gives me a little more confidence that he will not only be on time, but will work harder for his own community - both of which he did! He did an amazing job! Worked extra hard all the stains - including pulling out a lot of soap from our carpets from apparent previous steam cleaning jobs. He used very little chemicals (per my request - which he says is very okay with him) and managed to make our carpets look like new. He works by himself and very hard - upstanding, professional guy! [...] he stays hard and true to his estimate. No haggling or last minute "extras". I am very happy with this carpet cleaning. After 18 years of military and government moves, his service was by far the better experiences we've had!"

- Amy E.
Gainesville, VA

"Randy met me at the front door with a handshake, then I showed him the areas. He steam cleaned all the areas [and] spot treated where needed. It was amazing the dirt that came out - after each room he showed me the 5 gallon bucket - was very satisfying seeing what he pulled out of the carpets. Our basement media room has berger with really bad stains after we moved into the house 4 years ago, I just put a carpet over the area, but now I don't need to!!! It is so clean and smells great. I am so please with my work.... After he was done he had a cool tool for us to pay with credit card and left a receipt. We ended giving him a $20 tip for an even $200.00. Well worth it. It took him 2 hours. After talking further with him, we will have him back in the spring to power wash our decks an stain them. Very pleased!!! Come to find out he power washed and stained two of our neighbors as well just recently."

- Chris C.
Gainesville, VA

"I had Cascade Services come out to my house for a power-washing job. I couldn't believe how white my stairs and siding were when they were done! Not only did they do an impeccable job, but they were flexible and quick with our schedule when doing the estimate. They were affordable, and do a wonderful job!"

- Jennifer C.
Burke, VA

"I highly recommend Cascade! Randy did 3 wall to wall areas in our home today--all 3 are wool carpets. He is very professional and did a wonderful job. It was a very pleasant experience and we would absolutely use him again."

- Carol B.
McLean, VA

"Randy is an absolute professional who really cares about taking care of his customers. I have had my carpets cleaned on three occasions by Randy, and hands down the best service I have received in Northern Virginia. Cascade's rates are very competitive and the quality of the service exceeds anyone else I have done business with. I always turn to Randy for carpet cleaning service as he's responsive, a dedicated business owner and strives for customer satisfaction."

- Joe C.
Northern Virginia

"I have two puppies so needless to say they made a mess of the carpet.   He was very flexible and did partials of two rooms and after he was finished the carpet looked awesome and the rooms smelled great too!  Very professional work and he was in and out in 30 minutes.  I highly recommend them and would use them again."

- Amanda M.
McLean, VA

"Randy came to our house to do an estimate for the power washing of our house and 2 porches and for the sealing / staining of the porches. He discussed the options so we could make informed choices. He did all of the powerwashing on one day, and came the next week for the staining and sealing. We were extremely pleased. We have recommended him to three friends, who have all been really happy with his work. Randy is an exceptional young man who works very hard and looks for perfection in his work. We will definitely hire him again."

- Claudia D.
Vienna, VA

"I thoroughly recommend this company - the guy did a fantastic job on my carpets which had undergone 2 years of abuse from the kids. The carpet on the stairs was particularly bad and I thought I'd need to replace all of them, but the cleaning managed to get rid of ground in soil, coffee stains and whatever else was in there. Their carpet-cleaners are way more powerful and effective than those machines you rent at the grocery store. Not only did it clean the carpets, it seemed to fluff them up a great deal also. Well worth the money and I'll definitely use this company again."

- Lloyd W.
South Riding, VA

"Cascade cleaned our carpets last Friday (3/16) and they provided excellent service in all regards. They called the night before to confirm and were promptly on time. He cleaned our carpets thoroughly and went to great lengths to keep the (dirty) water out of the house. He was super polite and actually thanked us for our business!! We moved almost everything from the areas being cleaned and got a fabulous result with clean and fluffy carpets. We would certainly use them again and recommend Cascade."

- Cascade Customer
Northern Virginia

"My whole family uses Cascade services for carpet cleaning, power-washing, and deck cleaning. They are prompt and on time and are even flexible if you have a last minute request. The best part of Cascade Service is they exceed in every category from Performance to Politeness! I’m sure a lot of other carpet cleaning services are good - but Cascade is great...friendly, honest, and fair! These are qualities hard to come by with big chains. For your next Service give Cascade a call and they will take care of the rest!"

- Dana O.
Manassas, VA

"Thank you Cascade Services for revitalizing my carpets! We have contractor grade carpet right now and with 2 children, 2 dogs, and 3 cats there is A LOT of traffic on them. Cascade Services made my carpets look new again. They were so reasonably priced as well. For the same services through a chain company I was going to be charged almost triple the price. Thank you!!"

- Lauren L.
Stafford, VA

"The owner is highly reliable, competent and very trustworthy. He did an excellent job cleaning my family room, two carpeted upstairs bedrooms, and the carpeted stairway and hall. He worked very hard, was very prompt and was kind to my two beagles."

- Cascade Customer (via
Northern Virginia

"Those rugs have not been professionally cleaned ever. I have a Hoover steamer, but it doesn't compare to what the owner Randy was able to achieve. I will definitely have Randy clean these areas again, four to six months from now, and on a regular basis. My family was impressed by how clean the rugs turned out, and the pleasant scent. No more doggy smell!"

- J. Walsh
Arlington, VA

"I called Cascade services at the last minute, right before the holidays and even though I gave them VERY short notice they were able to take care of my needs. They did an amazing job and have very reasonable prices. I will definatelty be doing business with them whenever I have a need and have referred them to all of my local friends."

- T. Mulkey
Fairfax, VA

"Randy is absolutely fabulous!  We have used his services for several years but recently he has been a life saver!  When a pump malfunctioned in our basement and flooded three rooms Randy came the same day and pumped out the water, moved furniture and set it all up to dry the carpets.  He made numerous trips to check on the job and move fans, etc.  After everything was finished with the plumbing he cleaned all the carpets thoroughly.  He did a fantastic job and it all looks great.  Cannot thank him enough for his quick response and superior work.  He also cleaned my couches and another room of carpet, all done perfectly.  This week he is going to powerwash and clean all the windows in my house and I know that he will do a wonderful always!  He is a very hard worker and completely honest and trustworthy.  I would recommend him highly!!!"

- Vicki R.
Haymarket, VA

"This was the third time that Randy has steam cleaned my carpets! He does a wonderful job, is very conscientious and reliable. I will have him clean my rugs again in the future."

- Jari W.
Northern Virginia

"Randy showed up on time, went over everything he was going to do and then promptly performed the service. When he was done he showed me what he did, where he needed to focus the most. He made sure I was satisfied with the service before leaving and then told me to call him back if I noticed anything I was unhappy with after he left. | |He was great, we are planning on using him again in the fall."

- The Scott's
Bristow, VA

"This is the second time I have worked with Randy at Cascade Services. We had previously used him to try to save the carpets when we bought our house. The carpets were filthy and covered with stains. He cleaned them better than I had imagined possible (like new), but he could not do anything about the tears and pull-ups left by the previous owners.
This time, we had him come in and clean all of our 1 year-old carpets, as well as power wash our patio, front stoop, deck and fence. He's quick and efficient yet takes the time to do the job right.
Randy also stained our deck for us, making it look phenomenal. It had been neglected and showed a lot of graying and wear. Randy provided advice on stain vs. seal, explaining the price difference, life expectancy and benefits in terms of aesthetics. He also provided much needed input on the color, noting that the color swatches often look darker than the color will on a large scale. He saved us from a color we would not have been happy with.
Overall, Randy's estimate was cheaper than his competitors and he was easier to get in touch with and much more responsive. He both calls and emails, which is a huge benefit for me, as I do not have access to a phone during work hours. He's a friendly, easygoing person and a real pleasure to work with. He's got the personable side to complement the good work. I would not hesitate to work with Cascade Services again and would recommend them to any of my friends."

- Brittany R.
Bristow, VA

"Excellent customer service. We would definitely use them again for power wash the house. (Facebook) The power wash on our house came out great. Randy showed me the areas of the house that would need the most work. He asked me if I wanted to add on any other items and told me why he "wouldn't" power wash our front porch. Most companies would just keep adding on to jack up the price. I was very impressed with the customer service and have referred them to several friends and family. (Angie's List)"

- Kamber P.

"No evidence of any of that green mold that was all over the back of my house. Even the woodwork was spotless. Smelled clean too....smell of bleach still evident the next day. If you are looking for a quality pressure washing company local to the Haymarket-Gainesville area, this one is it."

- T. Porter
Haymarket, VA

"Steam cleaned all carpets in our recently purchased house and also steam cleaned all carpets (including de-tick & de-flea treatments) on checking out of our rental. Randy did an excellent job and took great pride in his work. He was friendly and professional in all interactions. He was later than initially planned on one of the jobs, but kept me informed of his progress as he was finishing off another job before coming to me. I will definitely be using his services again."

- D. Brown
Haymarket, VA

"I don't normally write reviews but I have had such a great experience working with this company that I want to spread the news. Yesterday I had Randy come in to clean my carpets. First my bedroom had motor oil on the carpet that my husband had trekked in after working on our car a few weeks ago. I thought the carpet was a lost cause. However, Randy was able to remove all of the stains - great job cleaning. Also, he was on time. He called to give advance notice of his arrival. Perhaps best of all - He did NOT try to sell me additional services or products. Every other carpet cleaner that has came to my house has tried to double the price by adding on additional services. Randy gave me a great price and stuck to it! No high pressure sell tactics.

Also, this past spring I used Cascade Services to pressure wash my house. They did an amazing job. Washed my patio as a courtesy and did it all for a great price!

This is a business that feels like a neighbor or good friend! Highly recommend."

- Anna B.
Gainesville, VA

"Randy came out to power wash our 3 story end unit as well as our deck/stairs. He explained what he was doing, set my expectations, answered my questions, and walked around with me to point out a few items of note. I will use him again in coming years. I think the price is great, especially for the amount of time he had to spend, and Randy was on time, very communicative and professional."

- Carrie C.
Loudoun County, VA

"We used Cascade Services for a move-out carpet cleaning. They were flexible and able to accommodate our short notice service request. They called to update arrival time and were quick yet thorough when cleaning the carpets. The servicemen were professional and even tolerated questions from my curious 3 year old. Highly recommend this company!!"

- Rebekah S.
Gainesville, VA

"I am always relying on yelp reviews so I wanted to write one for these folks. If you ar ever looking to have your carpets cleaned Cascade is the place to call. They were super customer service oriented. Called before they came to confirm the appt, called befored they arrived. Arrived on time, got the job done in the amount of time they quoted and the carpets are sparkling as if they were brand new. I will use them again and again. "

- Heather G.
Alexandria, VA

"We had Cascade clean three bedrooms, a hall, a large living room, and a large downstairs. The price was much cheaper than other folks we had called, Randy was able to come out two days after we called, showed up right on time, and was in and out in about an hour and a half. The results were outstanding and the place looks great. Absolutely would do business again with these guys."

- Buddy H.
Washington DC Area

"My family is large with multiple pets and frequently need carpet maintenance. Used cascade once and that's all it took. Fan for life now:). Extremely professional, flexible and affordable. I've since encountered other carpet emergencies, such as flooding and was treated like I was their only customer. He was at my house immediately and saved me from what I'm sure would have been many other issues, had I had to wait.
I would and have recommended this service to anyone in need of quality service.
1st class all around."

- Juley G.
Manassas, VA

"Randy is the consummate professional. I've been using him for a few years now to steam clean my carpets and power wash the outside of my house and deck. He is always on time, has great attention to detail, always does an outstanding job and is kind and courteous. He's also all about safety first. I would HIGHLY recommend Cascade Services!"

- Maria C.
Springfield, VA

"What a dream team I had last week. Randy and Shaho stained my old deck beautifully. They are so professional, efficient and knowledgeable. I am very happy with their work and I highly recommend Cascade Services. I will definitely hire Randy again."

- Lincoln L.
Ashburn, VA

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